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Tool Time Let's talk shop. Equipment, Tips & Tricks, Safety issues - Post it here.

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  #1  
Old 03-15-2010, 01:11 PM
T4Texas T4Texas is offline
 
Join Date: Nov 2008
Posts: 3
Harig Surface Grinder Technical Support

Hi

I'm not entirely new to this forum as I have been reading and following threads here for some time. I am a beginning/wannabe knife maker and I have used this forum and other forums to increase my knowledge. Being a beginner, I haven't felt like I had anything to post about until now.

I have been putting my shop together and in that process I acquired an old Harig surface grinder. I was having some problems using it and decided to contact Harig. I contacted their technical support specialist, Jim Seyller. He told me that he had worked for Harig for 43 years and that he may have built my grinder. I explained the problem and he suggested that I begin to disassemble the machine so that we might find the problem. He walked me through the entire process. I emailed pictures of parts to him and he even reviewed them.

I ultimately ordered some replacement parts. Some had to be fitted and he helped with that as well.

When it was all said and done the machine works like a new one. It doesn't look like a new one but it works like one.

If you have a Harig (or even another brand) machine and need parts or technical service don't hesitate to call Jim at 847-683-0476. He was outstanding to work with!

Sorry to be so longwinded but I just wanted to give credit where credit was due. I'll shut up again now!

Ted Munson
Cedar Park, Texas

Last edited by T4Texas; 03-15-2010 at 01:14 PM. Reason: Punctuation
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Old 03-15-2010, 11:58 PM
Gabe Newell Gabe Newell is offline
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Did Jim have much to say about the production line moving to Tru Tech's facilities?


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Old 03-16-2010, 02:01 PM
T4Texas T4Texas is offline
 
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No, he didn't mention it.
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Old 03-16-2010, 03:57 PM
Gabe Newell Gabe Newell is offline
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I currently have a newish Jet manual surface grinder and started looking at switching to a CNC grinder due to the percentage of time per part I was spending surface grinding. I got a lot of recommendations for Harig, but was surprised to see that they are consolidating their manufacturing at Tru Tech's facilities.

You can read about that in a letter on Harig's website:
http://www.harigproducts.com/Harig%2...ter%202010.pdf

However, your post reinforces my interest in buying a Harig.


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Old 03-16-2010, 04:46 PM
T4Texas T4Texas is offline
 
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Good! I'm not associated with Harig or Tru Tech in anyway but Jim sure was helpful to me. I believe he also mentioned having used machines and sources for parts for other brands. Give him a call. Harig does still have a website and Jims email address is listed there if you would rather contact him that way.
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  #6  
Old 03-20-2010, 01:28 AM
CWKnifeman CWKnifeman is offline
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Location: Burleson, Texas
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Ted, it is nice to find companies that still back the products that they build.
Curtis Wilson


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