Dhl
A warning when one of your suppliers uses DHL.
Confirm that this is not one of the arrangements where DHL uses the post office to deliver the item. I currently have a lost package that DHL is listed as the shipper but they say it was delivered by the post office. I've never received the package and DHL is saying that it is between me and Amazon or between me and the post office. They say once the post office confirms delivery it's not their concern. I called DHL after they said it had been delivered and they would check on it. 24 hours later they said the post office had confirmed delivery. I called they post office and they say the tracking number hasn't left the building yet a long been delivered. They are looking in to it now but DHL doesn't consider it their issue to follow up on a package they were paid to make sure it was delivered. They don't feel that they are responsible when they subcontract their labor.
Jim
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I cook with a flair for the dramatic,
and depraved indifference to calories
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12-28-2006, 04:02 PM
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